Fares
Valid from 1 July 2024
| Queens Wharf - Days Bay | 1 way | Return | 10 Trip | ||||
| Adult | $16.00 | $32.00 | $104.00 | ||||
| Tertiary Student (With Valid ID)# | - | - | $66.00 | ||||
| Connect Concession (Mobility cardholders, Community Services cardholders)^ | $8.00 | $16.00 | $52.00 | ||||
| Child (5 - 16 year-olds or with valid high school ID) | $8.00 | $16.00 | $52.00 | ||||
| Infant (0-4 year-olds)** | $0.00 | $0.00 | - | ||||
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**Under 5s are free but still need a physical ticket. ^Connect Concession: Applies to those with community services card / total mobility cards (1 carer travels free with any person
carrying total mobility card) Must present cards to receive discount.
Please note that 10-trip tickets cannot be used for more than 2 people at a time. Supergold card holders travel free between 9am - 3pm and after 6.30pm Monday - Friday and all day weekends |
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Other tips
- Click here to find us on Google Maps
- Sailings may be cancelled at short notice due to weather
- Daily Timetable Enquiries phone Metlink 0800 801 700
- You can purchase a gift voucher here
Frequently asked questions
What is happening with Mātiu/Somes Island?
Mātiu/Somes Island will be closed to the public from 19 February 2024 until Thursday 21 November. It will be reopen to the public from Friday 22nd November. Click here for more information.
Can I make a booking?
We do not take bookings for travel to Days Bay, but instead operate on a first-come-first-served basis. However, if you are traveling with more than 10 people, please get in touch to advise us of your plans.
How do I purchase tickets?
If you are traveling from Queens Wharf you can purchase tickets from the office for the 10am, 12pm and 2:10pm sailings Monday – Friday; tickets can be purchased onboard all other times. We have Cash, EFTPOS and Credit Card facilities on board.
If you are traveling from Days Bay, all tickets can be purchased on board.
You can also purchase a gift voucher here for Days Bay.
For gift vouchers to the island, click on the Mātiu/Somes Island tab.
Where is the East by West office located?
The ticket office is located in between Portofino and Master Kong restaurants on the Wellington Waterfront and the boat departs right opposite the office. There is no office at Days Bay.
Can I take bikes and luggage on board?
Yes, you can take bikes and luggage on board and there is no extra charge for this. If you require assistance for heavier luggage (and e-bikes in particular), please bring this to our crews’ attention and ask for help. There may be a delay with assistance if we are busy as crew will need to disembark passengers first so we appreciate your patience. If you are planning on traveling in a group with 10 or more bikes, please let us know prior to your travel.
Can I take dogs on board?
Yes, you can take dogs on board and there is no extra charge for this. Dogs do need to be on a lead and must be kept on the top deck or the back of the bottom deck if it is raining.
Can I take wheelchairs on board?
There is very limited capability for wheelchair access on our ferries / wharves. Please click here to contact us to discuss before travelling.
Seatoun
We will not be resuming services into Seatoun for the foreseeable future.
Do you have feedback on our services? Click here to go to the Metlink feedback form.
