East by West Ferries has resumed operating to our full weekday timetable from Tuesday 2nd June.
Physical distancing is no longer required on services. This means we are now back operating to full capacity and standing is allowed.
We are continuing our cleaning practices with guidance from Greater Wellington Regional Council and the Ministry of Health.
East by West will no longer require passengers to fill out contact tracing cards from Saturday 13th June. Instead, we ask that you please keep track of your journeys by recording the time that you travelled with us, and making a note of the ferry you travelled on (City Cat or Cobar Cat). To help with this, we recommend taking a photograph of the vessel name which is printed on the bow of each vessel.
East by West ferries will be reintroducing fares from 1st July 2020. Ministry of Health has confirmed it is safe to handle cash, provided this is done responsibly.
Good hand hygiene remains essential, with passengers and staff continuing to wash or sanitise their hands as soon as they can during, before or after travel. We ask that passengers use contactless payment wherever possible. You are also able to buy drinks, snacks, coffee and newspapers.
From Monday 22nd June, tickets can be purchased onboard and in the office in preparation for ticket collection from Wednesday 1st July. Monthly passes purchased prior to the 1st July will be valid for a month from the 1st.