Commuters | East by West Ferries

Commuters

Commuter Survey 2018: results and feedback out now. Click here


Avoid the traffic and use East by West Ferry to transport you to and from work or school.

Ticket types for commuters:

  • Monthly passes: Adult and Tertiary Student passes available. These run for 30 consecutive days from the date of purchase.
  • 10-trip tickets: Adult, tertiary student and child tickets available. These do not have an expiry date and can be used for up to two people at a time. 
  • All tickets can be purchased on board the ferry with Cash, EFTPOS or Credit Card.  Check out our Timetable and Fares page for full fare information.

Cancellations

Due to weather or other unexpected issues, we do cancel one or both ferries from time to time. 

On occasion we need to go to a restricted timetable, if the conditions are too rough for our smaller vessel. Usual restricted timetable below (subject to change):

  • Departing Queens Wharf: 6.20am, 7.15am, 8.20am, 10am, 12pm, 2.05pm, 4.30pm, 5.30pm, 6.30pm
  • Departing Days Bay Wharf: 6.50am, 7.45am, 8.45am, 10.40am, 12.45pm, 3.15pm, 4.55pm, 6pm, 6.55pm
  • When we are on restricted sailings we do not call into Seatoun at all.

If we go to a full cancellation because of weather conditions, replacement mini vans will operate to the below timetable:

  • Depart Days Bay Wharf: 6.50am, 7.45am, 8.45am.
  • Depart Queens Wharf (outside Mojo café): 4.30pm, 5.30pm, 6.30pm.
  • There are also replacement shuttle vans for Wellesley Students (departing Queens Wharf at 8.20am and Days Bay at 3.15pm). 

Text alerts:

We offer a free text service for commuters through Metlink. This service sends out text messages if there are any cancellations to our services. If you travel to or from Days Bay you can sign up to this through Met. If you travel to and from Seatuon or have a child at Wellesley College, you can email info@eastbywest.co.nz to subscribe to the relevant database.

We only send out commuter text messages during peak travel times (between 6am - 9.30am and 3.30pm - 8pm) Monday - Friday. For cancellations at all other times, please call our daily status line, 04 494 3339.

Newsletter:

If you would like to receive emails from time to time with news about the ferries and anything else we think you may like to know, you can email coralie@eastbywest.co.nz and just let us know you would like to be added to our newsletter list. You can also subscribing directly by using the subscribe form on this page.
 

Commuter Survey results + late night sailing Saturday 15th September

August 2018

Dear Commuter

Thank you to everyone who filled out our Commuter Survey.
Please click on the below link or visit the commuter page of our website to see the survey results, as well as our response to some of the feedback given. We do recommend having a read through our responses as there is some useful information included.

Click here to be taken to the results page

Also, we will be putting on a Special Sailing next Saturday 15th September after the All Blacks vs. South Africa match at Westpac Stadium.
Come along and support the All Blacks OR use this opportunity to spend the evening in Wellington and then use this service to get home!

 

vs.  

                  

Catch the 4.25pm or 5.30pm Ferry from Days Bay to Queens Wharf
Kick off is at 7.35pm

Ferry departs Queens Wharf direct to Days Bay at 10pm

It should be a great game! 
Hope to see you on board!
 
Happy sailing