Commuters | East by West Ferries

Commuters

Avoid the traffic and use East by West Ferry to transport you to and from work or school.

Ticket types for commuters:

  • Monthly passes: Adult and Tertiary Student passes available. These run for 30 consecutive days from the date of purchase.
  • 10-trip tickets: Adult, tertiary student and child tickets available. These do not have an expiry date and can be used for up to two people at a time. 
  • All tickets can be purchased on board the ferry with Cash, EFTPOS or Credit Card.  Check out our Timetable and Fares page for full fare information.

Cancellations

Due to weather or other unexpected issues, we do cancel one or both ferries from time to time. 

On occasion we need to go to a restricted timetable, if the conditions are too rough for our smaller vessel. Usual restricted timetable below (subject to change):

  • Departing Queens Wharf: 6.20am, 7.15am, 8.20am, 10am, 12pm, 2.05pm, 4.30pm, 5.30pm, 6.30pm
  • Departing Days Bay Wharf: 6.50am, 7.45am, 8.45am, 10.40am, 12.45pm, 3.15pm, 4.55pm, 6pm, 6.55pm
  • When we are on restricted sailings we do not call into Seatoun at all.

If we go to a full cancellation because of weather conditions, replacement mini vans will operate to the below timetable:

  • Depart Days Bay Wharf: 6.50am, 7.45am, 8.45am.
  • Depart Queens Wharf (outside Mojo café): 4.30pm, 5.30pm, 6.30pm.
  • There are also replacement shuttle vans for Wellesley Students (departing Queens Wharf at 8.20am and Days Bay at 3.15pm). 

Text alerts:

We offer a free text service for commuters through Metlink. This service sends out text messages if there are any cancellations to our services. If you travel to or from Days Bay you can sign up to this through Met. If you travel to and from Seatuon or have a child at Wellesley College, you can email info@eastbywest.co.nz to subscribe to the relevant database.

We only send out commuter text messages during peak travel times (between 6am - 9.30am and 3.30pm - 8pm) Monday - Friday. For cancellations at all other times, please call our daily status line, 04 494 3339.

Newsletter:

If you would like to receive emails from time to time with news about the ferries and anything else we think you may like to know, you can email coralie@eastbywest.co.nz and just let us know you would like to be added to our newsletter list. You can also subscribing directly by using the subscribe form on this page.
 

Fare changes coming Sunday 15th July 2018

Dear Commuter

Thank you to all of you that completed our survey, this has now closed, and we will be collating the results and publishing them soon. Congratulations to Oliver Seiler who won the free 10-trip.

As we mentioned in our last newsletter, our fares are changing as of Sunday 15th July 2018.

Please see below the new fares:

  • Accompanied children under 5 years old travel free on all sailings.
  • Child Concession applies to school students. Secondary school students must either be wearing school uniform, or present a valid secondary school photo ID, if requested.
  • Members of the Blind Foundation and Total Mobility Card holders are entitled to an Accessible Concession of 50% off the adult fare on 10-trip tickets.
  • Passengers travelling on an Accessible Concession can have a carer travel with them for free.
  • Full-time tertiary students are entitled to a Tertiary Concession of 25% off the adult fare on 10-trip tickets. Passengers travelling on a Tertiary Concession must present their tertiary student photo ID card with a valid sticker, if requested.
  • Family includes 2 adults and up to 4 children
  • The Accessible Concession and Tertiary Concession are not available for cash fares.

East by West Ferries will accept all our current tickets until they are used. We hope this process will be straightforward and seamless for you.

The new package of fares has been introduced by Greater Wellington Regional Council as a step forward towards simplifying fares and delivering an integrated fares and ticketing system across the Metlink network. If you have any questions about these changes, please contact the Metlink team through the contact form on their website (www.metlink.org.nz) or by emailing info@metlink.org.nz

 

Jeremy Ward

Manager