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Commuter Newsletter 2016 Link

March 29th, 2016 by Jeremy

Dear Commuter We would like to thank you for your ongoing patronage with East by West and, as we are committed to providing a quality service, your feedback on how we are going would be very much appreciated. By filling out this short survey, you will aid us in improving our services for you into […]

April Newsletter

April 14th, 2015 by Jeremy

Dear Commuter   Welcome to winter! How cold was it this morning? I wanted to give you an update as early as possible on the status of our CityCat  Ferry. We now have her out of the water at Seaview Marina where we have assessed the damage due to hitting a submerged object recently. The […]

October Newsletter

October 1st, 2014 by Jeremy

Dear Commuter         We hope you all have been enjoying the sunshine Wellington has been putting on for us these last two days. It’s a taste of what summer has installed for us! A shot of Oriental Bay yesterday!   We would like to advise on a small change to our schedule […]

Late Night Sailing

September 11th, 2014 by Jeremy

Dear Commuter   This is just a quick update that we are running a late night sailing for this weekend’s international rugby test match All Blacks v South Africa details below:   All Blacks- South Africa Saturday 13th September 2014 Game starts 7.35pm Westpac Stadium If you’re coming over from Days Bay suggest you catch […]

Friends of the Ferry

June 17th, 2014 by Jeremy

Dear Friends of the Ferry There has been a lot of talk recently of an appetite for an informal get together for our ferry commuters and we think it’s a superb idea! We’re always in a hurry and even on the ferry we never actually get the time to talk with some of our fellow […]

Commuter Survey Results

May 8th, 2014 by Jeremy

East By West Ferries On Board Commuter Survey April 14 144 respondents Summary of Results   Reliability of Service 97% very good or good   Punctuality in Departure Times 92.35% very good or good   Customer Service 98% very good or good   Facilities offered on board 84% very good or good   Notification of […]

Commuter Survey

May 8th, 2014 by Jeremy

Dear Commuter   Just a quick update for your on our recent on board commuter survey. We had a great response to the survey and I personally would like to thank everyone who took the time to complete the survey. It’s a great tool for us to assist to provide you with a first class […]

April Newsletter

April 3rd, 2014 by Jeremy

Dear Commuter   Welcome onboard everyone! We note we have quite a few new faces on board commuting with us and it’s our pleasure to have you travelling with us!  We trust everyone’s enjoying this reasonable run of fine weather we’re experiencing. It’s possibly now an Indian summer and well received after the less than […]

The East By West 2013 “Biennale”.

December 5th, 2013 by Jeremy

Murray Gibbons a local Eastbourne identity and artist came up with the idea asking local artists to paint a photograph of the Bay he had taken from the hills on a superb evening with the ferry approaching the wharf in the distance. Local artists Jacky Pearson, Alex Cooper and Kate Booth all jumped at the […]

November newsletter

November 14th, 2013 by Jeremy

Dear Commuter Wow, this year seems to have flown by and we’re now talking about Christmas! Is it just me or is time really speeding up? I’ve only just got over buying Christmas presents for last year and here we go again!!! With the approach of this next festive season the good news on the […]